Katrina Armstrong, MD, participates in WHYY FM interview on the health effects of consumer rating websites


August 12, 2009

WHYY News and Information

Consumer rating websites can be useful in making decisions about where to eat or which mechanic to use. And now, websites are offering customer satisfaction reviews for health care. The sites have stirred up mixed reviews of their own.

This month, Consumer Reports expanded its hospital reviews. For the past year, the results have focused on the type of care patients received. Now, members can read how pleased patients were with that care... Read More