WHYY News and Information
Consumer rating websites can be useful in making decisions about where
to eat or which mechanic to use. And now, websites are offering
customer satisfaction reviews for health care. The sites have stirred
up mixed reviews of their own.
This month, Consumer Reports expanded its hospital reviews. For the
past year, the results have focused on the type of care patients
received. Now, members can read how pleased patients were with that
care... Read More